Need more help?

Yes. If you are buying in bulk the prices are different. However, what is considered as a bulk order is decided on a case to case basis. 

We have a seperate team that takes care of the bulk orders.

That difference depends upon a number of factors such as the product you are buying, the quantities you want to purchase, the stock we have, etc. It’s a dynamic process and is evaluated on a case to case basis.

We accept almost all types of Online Payments. You can make the payment via Debit Card, Credit Card and Net Banking. We have also integrated Wallets such as Paytm and Google Pay. 

Yes, we do accept some of the International cards. Try making the payment with the International card and if the payment does not go through you can make the payment via Paypal. 

Please send us a message on Whatsapp +91 90090 06071 . Or you can drop us an email on hello@urbanponics.co

We prefer taking orders on the website. But incase you feel you are not able to place an order we can take the order on phone. 

If you have not got the same product as ordered kindly contact our customer service (Call us at +91 90090 06071 or email us at hello@urbanponics.co).

We offer a variety of gift options, including gift boxes, gift cards, and subscription packages. Our gift boxes include a selection of our fresh produce, herbs, and microgreens, while our gift cards and subscription packages allow the recipient to choose their own items.

Yes, we offer a customizable option for our gift boxes. You can choose the specific items you want to include in the box, or you can let us create a custom selection based on your preferences.

Yes, you can choose to send a gift anonymously if you prefer. Simply enter the recipient’s information in the checkout process, but leave the “Your Information” section blank.

Yes, our subscription packages make great gifts. You can choose the duration of the subscription (3 months, 6 months, or 12 months) and we will send the recipient a selection of our fresh produce, herbs, and microgreens each month.

Yes, we offer discounts for bulk orders of gift boxes or gift cards. Please contact us for more information on discounts and pricing.

We will send you a confirmation email with tracking information once your gift has been shipped. You can use this information to track the delivery status of your gift.

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